Legal
User data deletion
Last updated: August 6, 2026
This page explains how personal data in an AGXORA account can be deleted in the product or requested by email. Opening this page does not delete data. AGXORA does not provide an automated deletion callback for Meta or any other platform.
1. Deletion inside the product
A signed-in organization can delete CRM contacts, notes, and document metadata. A customer record can be deleted only when no invoice or delivery note is attached. If financial documents are attached, deletion is refused and those documents remain.
2. Records that stay
Invoices, delivery notes, governed executions, and governed evidence are retained. This page does not confirm that a database backup exists, or that copies held in a backup are removed.
3. Export
A signed-in organization can download an export of its business data from Settings.
4. Request deletion by email
To ask AGXORA to delete an account, or personal data you cannot delete in the product, email [email protected]. Include the account email and the organization name so the account can be identified.
5. Instagram, YouTube, and Gmail
A signed-in organization can disconnect YouTube, Gmail, or Instagram in the product when that connection exists. Disconnect clears the stored encrypted tokens and marks the connection revoked. The stored account identifier can remain on that connection record. Disconnect does not delete other organization records. Disconnecting Instagram does not remove a post already published on Instagram. This site has no Meta data-deletion callback and no Meta webhook.